Account Management Executive
Join Tower Bersama Infrastructure as an Account Management Executive and drive growth in Indonesia's dynamic telecommunications sector. We're seeking a results-driven professional to manage and expand relationships with wholesale and enterprise clients across our ICT infrastructure solutions. In this role, you'll leverage your expertise in networking, telecommunication, and client relationship management to ensure our clients' needs are met with tailored solutions.
Tower Bersama Infrastructure is a leading provider of integrated ICT infrastructure solutions in Indonesia. With a strong presence in Jakarta Selatan, we're committed to delivering reliable and innovative services to our clients. As an Account Management Executive, you'll work closely with our sales and technical teams to ensure seamless service delivery and client satisfaction.
📋 Tanggung Jawab Pekerjaan
- Manage and grow relationships with wholesale and enterprise clients, ensuring their needs are met with tailored ICT infrastructure solutions.
- Leverage expertise in networking, telecommunication, and client relationship management to drive sales and service delivery.
- Collaborate with sales and technical teams to ensure seamless service delivery and client satisfaction.
- Monitor client performance and provide regular reports to identify opportunities for growth and improvement.
- Develop and implement strategies to enhance client retention and satisfaction.
- Stay up-to-date with industry trends and best practices to ensure our solutions remain competitive.
- Assist in the development of new business opportunities and partnerships.
- Provide exceptional customer service and support to our clients.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Telecommunication, or related field.
- Minimum 3 years of experience in account management, sales, or client relationship management in the telecommunications or ICT infrastructure sector.
- Strong understanding of networking and telecommunication technologies.
- Proficient in using CRM software such as Salesforce or HubSpot.
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Fluency in English and Bahasa Indonesia.
🛠️ Keahlian
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