Operations Coordinator - Luxury Regenerative Island Resort

Embark on a once-in-a-lifetime career opportunity as an Operations Coordinator at Desa Laguna, a pioneering regenerative luxury resort nestled in the pristine Kepulauan Seribu (Thousand Islands) archipelago. Escape the hustle and bustle of city life and immerse yourself in a serene environment where you can make a tangible difference in sustainable tourism.

As an Operations Coordinator, you will be the backbone of our resort's daily operations. You will work closely with our team of experts to ensure that every guest experiences the beauty and tranquility of Kepulauan Seribu. Your role is crucial in maintaining the resort's high standards and contributing to our mission of creating a positive impact on the environment and local community.

Join us and be part of a team that is shaping the future of luxury travel. Desa Laguna offers a competitive salary, a unique work environment, and the opportunity to grow both personally and professionally in one of Indonesia's most stunning destinations.

📋 Tanggung Jawab Pekerjaan

• Coordinate and oversee daily resort operations, ensuring seamless guest experiences.
• Manage and maintain the resort's property, including housekeeping, maintenance, and landscaping.
• Develop and implement operational procedures to enhance efficiency and sustainability.
• Monitor and control budgets, ensuring financial targets are met.
• Lead and supervise the resort's staff, providing training and development opportunities.
• Collaborate with the management team to develop and execute the resort's strategic plans.
• Ensure compliance with health and safety regulations, as well as environmental sustainability practices.
• Handle guest inquiries and complaints, ensuring high levels of customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Tourism, or a related field.
• Minimum of 3 years of experience in a similar role within the hospitality industry.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with sustainable tourism practices and principles.
• Valid driver's license and the ability to drive a company vehicle.

🛠️ Keahlian

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